Check for Physical Connection
- Wired Connection: If you're using an Ethernet cable, ensure that it's securely plugged into both your computer and the router.
- Wireless Connection: If you're on Wi-Fi, check if your device is connected to the correct network. Look at your Wi-Fi icon to confirm the connection.
- Login to Sophos : Check whether you signed in to Sophos or refresh the site and sign again.
- Restart Your Computer:A quick reboot can sometimes fix issues caused by network settings or software conflicts on your device.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article